Privacy Policy
How we collect, use, and protect your information.
Synapse Dental Billing ("we", "us", or "our") is committed to protecting the privacy of the dental practices and individuals who use our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We may collect information you provide directly — such as your name, practice name, email address, phone number, and details submitted through our contact or quote forms — as well as limited technical information (such as IP address and browser type) collected automatically through cookies and similar technologies.
How we use your information
- To respond to inquiries and provide the dental billing services you request.
- To communicate with you about your account, quotes, and service updates.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
Protected health information
Where we handle protected health information (PHI) on behalf of a dental practice, we do so in accordance with applicable HIPAA requirements and any Business Associate Agreement in place with that practice.
Cookies & tracking
We use cookies and similar technologies to operate and improve our site. You can manage your preferences at any time on our opt-out preferences page.
Sharing of information
We do not sell your personal information. We may share information with trusted service providers who support our operations, and as required by law.
Your choices & rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us.
Contact us
For any questions about this Privacy Policy, contact us at dentalsales@synhs.com or (844) 384-7532, or by mail at 18436 Hawthorne Blvd, Suite 210, Torrance, CA 90504.