WORKING REMOTELY: IS YOUR THIRD-PARTY BILLER FOLLOWING HIPAA REQUIREMENTS?

Synapse works to make sure all our clients’ processes are efficient. Hence, we enroll our clients in electronic insurance services wherever possible. It is always surprising to see how many of our new clients do not take advantage of the benefits of going paperless. Besides the risks of losing correspondence in the mail, here are some other things to think about when going paperless.

EOBs (Explanation of Benefits) and ERAs (Electronic Remittance Advice)

A paper EOB provides details about the amount billed, the amount paid by the health plan, and an explanation of any differences between the billed and paid portions. An ERA is a standardized electron